Platform Overview

One Platform. Every Operation. Zero Silos.

Nine integrated modules that replace your disconnected tool stack with a single source of truth for every asset, every work order, every prediction. Powered by on-premise AI and SCADA intelligence.

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Asset Management

Complete lifecycle visibility for every asset

  • Hierarchical asset registry with unlimited depth
  • Criticality scoring and risk-based prioritization
  • Full lifecycle tracking — acquisition to decommission
  • Warranty management and contract tracking
  • QR / barcode scanning for field identification
  • Custom fields and asset templates per equipment type
100%asset visibility across all locations

Work Order Management

9 work order categories with intelligent routing

  • Corrective, preventive, inspection, calibration, emergency + 4 more
  • Auto-routing by asset type, location, skill, and availability
  • SLA timers with escalation workflows
  • Mobile-first with offline support
  • Material reservations linked to each work order
  • Full audit trail with photo/document attachments
9work order categories covering every scenario

Incident & Service Request Management

Automated escalation with full audit trails

  • Self-service portal for operators and requesters
  • Auto-classification by asset, priority, and SLA tier
  • Automated escalation chains with configurable rules
  • Knowledge base integration for common issues
  • Three pathways: AI prediction, manual, preventive
  • Seamless link from incident → work order → material reservation
<60sfrom anomaly detection to work order creation

SLA Management Engine

Real-time compliance monitoring and breach alerts

  • Multi-tier SLA definitions (response, resolution, escalation)
  • Real-time compliance dashboards per contract / asset group
  • Breach prediction with early warning alerts
  • Automated escalation on approaching deadlines
  • Reporting by customer, team, asset type, and time period
  • Configurable business hours and holiday calendars
99.2%average SLA compliance across deployments

Preventive Maintenance Scheduler

47+ equipment-specific maintenance types

  • Calendar-based, meter-based, and condition-based triggers
  • 47+ maintenance types mapped to equipment categories
  • Auto-generated work orders with pre-defined checklists
  • Parts lists auto-attached from inventory module
  • Compliance tracking against manufacturer recommendations
  • Fleet-wide scheduling optimization to minimize downtime
47+equipment-specific maintenance types supported

Inventory & Procurement

Never run out of critical parts again

  • Min/max stock levels with auto-reorder triggers
  • Vendor management with performance scoring
  • Material reservations auto-linked to work orders
  • Purchase request → approval → PO workflow
  • Multi-warehouse / multi-location support
  • ABC analysis and cost tracking per asset
0stockouts when auto-reorder is enabled

SCADA Predictive Intelligence

From sensor signal to work order — fully autonomous

  • Real-time SCADA data ingestion via OPC-UA, MQTT, Modbus, or REST API
  • On-premise ML models detect anomalies with confidence scoring
  • Automatic incident creation with root cause attribution
  • Auto-generated work orders with assigned teams and checklists
  • Material reservation triggered by predicted failure mode
  • Continuous learning — models improve from confirmed outcomes
  • 22.6-hour average advance warning before equipment failure
<60sfrom anomaly detection to work order creation

Executive Dashboard

7-tab analytics with AI-powered insights

  • Overview: KPIs, trends, and health scores at a glance
  • Operations: work order backlog, completion rates, MTTR/MTBF
  • AI Insights: anomaly trends, prediction accuracy, model performance
  • Forecast: projected failures, resource needs, inventory demand
  • Quality: first-time fix rates, rework analysis, compliance scores
  • Correlations: hidden patterns between failures, environment, and operations
  • Custom: build your own views with drag-and-drop widgets
7integrated analytics tabs — no Tableau needed

Smart Query Builder

Visual, SQL, and AI — build any report

  • Visual mode: drag-and-drop fields, filters, and charts
  • SQL mode: write raw queries for power users
  • AI mode: describe what you want in plain English
  • Export to PDF, CSV, Excel, or scheduled email delivery
  • Save and share queries across teams
  • Replace Tableau, Cognos, and external BI tools entirely
3query modes — Visual, SQL, and AI-powered

Every hour of reactive operations costs you more than predictive ever will

$1.7 trillion lost globally to unplanned downtime every year. NISHRAM gives you the intelligence to act before failures happen.

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